IT Support Technician Intern

Description

Responsible for assisting students and staff in the efficient use of technology hardware/software within the school setting, maintaining technology related equipment in a condition of operating excellence.

Responsibilities

• Responsible for the maintenance (including hardware/software setup, installation, repair, cleaning) of technology equipment; uses technology maintenance request forms to track and report technology repairs to SCM Technology Department.
• Lead implementations, rollout, and management of instructional technologies at the school site
• Provide site support for upgrades to newer versions and releases of technologies 
• Inventory and organize technology equipment in the school. Complete necessary inventory transfer/disposal/add forms.
• Coordinate with central IT for troubleshooting issues
• Participate in cross-site feedback teams in combination with centralized IT engineering and applications support
• Assist teachers in implementing School City of Mishawaka’s curriculum for integrating technology.
• Provide on-going technology training for school staff.
• Maintain a vigorous program of self-improvement in all areas of technology related to instructional use and programs.
• Participate in staff development programs designed to improve skills and level of expertise.
• Provide technology leadership in the school.
• Preview new software and make recommendations for purchase.
• Perform other duties as may be assigned by the building principal.

Qualifications

• Must have good organizational skills.  
• Demonstrated computer literacy, including knowledge of and experience working with word processing, spreadsheet, and presentation software. 
• Ability to work with students and adults. 

• Ability to lift and move technology equipment. 
• Ability to provide training for students and staff on proper use of hardware, software, and networks. 
• Exceptional communication and interpersonal relationship skills.
• Ability to set up and operate technology equipment for meetings, classes, etc.