IT Desktop Support Analyst Internship - Summer 2025

Description

Why is Ruoff Mortgage the right internship choice?

• Ruoff Mortgage is a full-service residential mortgage company with 70+ locations throughout Indiana, Ohio, Michigan, Kentucky, and Florida, and originates in 45 states through our online consumer direct division.
• We are committed to consistently providing a best-in-class residential mortgage experience for our customers and an enriching and fulfilling culture for our interns and employees through transparency, respect, and the highest ethical standards.
• Ongoing training support provided by our own Ruoff University
• Friendly, team-oriented work environment
• Consistently ranked in the Top 100 Mortgage Companies in America and Top Mortgage Employer lists
• Ranked among INC Magazines INC 5000 list of America's fastest growing private companies eight years in a row!
• Main sponsor of the 2017 Indy 500 winning car!
• Official Mortgage Partner of NASCAR

IT Desktop Support Analyst Internship

Ruoff Mortgage is looking for an IT Desktop Support Analyst intern. This position will assist the Desktop Support team in the IT Department with various tasks for the company-wide Ruoff team. 

Responsibilities

• Learn and discover the intricacies of Microsoft Intune and Autopilot as we spear head a project to replace the companies’ aging laptops
• Assist in the replacement of printers/scanners/copiers while learning the functionality of a print server
• Help manage inventory and proper disposal of assets utilizing Active directory, security applications, and Asset management software
• Active Directory revamp: Help us create dynamic groups that automate the way Ruoff works and provides correct access to its users
• Maintains a professional image and standards consistent with company policies and procedures
• Responsible for a high level of confidentiality and security while handing personal information; verbal and/or written documentation
• Perform other tasks as requested

Qualifications

• Must be working towards Bachelor’s degree in Information Technologies, Computer Science, Cyber Security, or related field.
• Knowledge of networking protocols, PC hardware and software installation, Active Directory, M365, Entra AD administration and similar skills needed
• Technical writing skills are a plus
• Proficient with Microsoft Office products-Excel, Word, Outlook
• Attention to detail, multi-tasking and broad communication skills are essential